Patient experience & operations
Patient experience & operations
A connected team. A clearer patient journey.
Bring enquiries, intake, scheduling, communication, consents and patient tasks together, so the next step is easier to see for everyone involved.
01
From interest to the first appointment.
Coordinate incoming enquiries and intake information, with visibility into the handover from administration to care.
Enquiries
Illustrative · synthetic data
New
3
Amara Osei
Website · today 09:12
Jordan Blake
Phone · yesterday
Intake sent
2
Lena Hoffmann
2 forms outstanding
Consult booked
4
Priya Nair
14.10 · 09:30 · Dr. Laine
Priya Nair handed over to Dr. Laine with intake attached
02
Keep the journey moving.
Help teams manage appointments, tasks and communication around the patient’s treatment journey. Reduce the need to reconstruct what has happened from disconnected channels.
Today · Coordination
Illustrative
Confirm transfer time
Maya Okafor · Nurse
10:00
Send stimulation calendar
Sofia Reyes · Nurse
11:30
Chase outstanding consent
Lena Hoffmann · Coordinator
13:00
Reschedule monitoring scan
Hannah Lee · Coordinator
14:15
Reply to medication question
Amara Osei · Nurse
15:00
03
Give patients a digital connection to care.
The wawa patient app brings relevant information, communication and tasks into one place: appointments, instructions, consents and payments.
Appointments
Instructions
Consents
Payments
04
Make the financial journey clearer.
Connect treatment planning with quotes, invoices and payment information, helping patients understand the next financial step alongside the next clinical one.
Your treatment costs
Patient view · illustrative
1
Consultation & stimulation
Paid 08.09.2026
€2,100.00
Paid
2
Collection, ICSI & culture
Due 30.09.2026
€3,050.00
Ready to pay
3
Vitrification & first-year storage
After transfer
€650.00
Planned
Our ambition is to reduce the administrative barriers around fertility care, helping clinics create a more understandable and accessible experience.
See the journey from both sides.
Book a walkthrough of the clinic workspace and patient app together.